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Gästebewertungen

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Guest reviews

Our customer satisfaction index

Very good
83.7%

Basierend auf 1966 Bewertungen

19.09.2019 Anonymous

Good

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

03.03.2019 Lee

Very comfortable to stay for business trip or fam. travel

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

02.02.2019 Tom

Very good

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

13.01.2019 Gian Piero M.

That has not been the first time that I am in this hotel and I will be abck in the future because in the area I consider for sure one of the best in terms of price/quality of the service and offers

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

22.10.2018 UWG

Great, a few things do not hurt the overall experience.

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

19.10.2018 Anonymous

Very quiet and nice personal.

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

05.10.2018 Sabrina

Very good breakfast even might be exceeded with a selection of fresh fruits. Quite and confortable bedrooms Nice terrasse

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

04.10.2018 Selim S.

Very good

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

01.10.2018 Bruno G.

Very Good! Everyone there is so kind

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

24.09.2018 Anonymous

Good

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

17.09.2018 Anonymous

Really superb from all departments - checkin, checkout , restuarant and breakfast

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

07.09.2018 Anonymous

friendly, they help where they can

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

31.08.2018 Jesper A.

very pleasant, nice friendly employees.

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

15.08.2018 Anonymous

Perfect.

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

14.08.2018 Anonymous

very good

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

06.06.2018 Steven J.

Very pleasant stay, and would return here. Only request would be to replace frosted glass door in bathroom for a solid one.

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team at the Best Western Victor's Residenz-Hotel Rodenhof

06.06.2018 Patrice S.

Very good Based on my experience in Saarbrücken I reserved in other country BW hotel

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

01.05.2018 Andy Q.

very pleasant

Hotel commentary

We are very glad to have you as our guest. Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

13.04.2018 ingardin

nice

Hotel commentary

Ganz herzlichen Dank für Ihre Bewertung. Damit helfen Sie uns, auch in Zukunft unseren Gästen eine angenehme Atmosphäre schaffen zu können. Um auch weiterhin unsere Leistung und Qualität zu verbessern sind wir für jeden Hinweis dankbar. Wir würden uns sehr freuen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom Best Western Victor's Residenz-Hotel Rodenhof

19.03.2018 Samuel R.

Excellent, I will not stay anywhere else while in Saarbrucken

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

07.03.2018 Jan

It was really nice stay for me.

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

06.03.2018 Anonymous

The hotel is great when you come for business but not for leisure

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team at the Best Western Victor's Residenz-Hotel Rodenhof

25.02.2018 Anonymous

Very Good

Hotel commentary

Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof

04.02.2018 Slim

5-Star! ⭐️⭐️⭐️⭐️⭐️

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again Best Wishes Your Best Western Victor's Rodenhof Team

16.01.2018 Anonymous

Very nice hotel

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again Best wishes Your Best Western Victor's Rodenhof Team

09.01.2018 Jan S.

Very good

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best wishes your Best Western Victor's Residenz-Hotel Rodenhof Team

31.12.2017 Marceniuk

Very nice hotel with excellent personal service

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

30.12.2017 Tom

We had a very nice stay in this hotel. (room 402)

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again Best Wishes Your Best Western Victor's Rodenhof Team

20.12.2017 Anonymous

Fantastic, perfect for the Christmas Market

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again Best Wishes Your Best Western Victor's Rodenhof Team

17.12.2017 SamRichards

Most comfortable hotel

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

14.12.2017 RM

The room had a very heavy cigarette smoke smell which was bad for the guests

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

01.12.2017 Anonymous

Excellent location not too far to walk to town

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

24.11.2017 Michael r.

Excellent stopping off point between U.K. & Austria!

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

16.11.2017 Anonymous

Good experience as usually. the staffs helped me also when I had a problem with access in room perfect thank you

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again Best Wishes Your Best Western Victor's Rodenhof Team

18.10.2017 Anonymous

great

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

09.10.2017 Anonymous

Perfect Hotel.

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again

05.10.2017 marissens

good

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Victor's Residenz-Hotel Rodenhof

27.09.2017 Anonymous

very good

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Wishes Your Best Western Victor's Rodenhof Team

09.09.2017 Anonymous

ok.

Hotel commentary

Hartelijk dank voor uw beoordeling. Dit zal ons helpen om u te bieden onze gasten een aangename sfeer. Om door te gaan naar onze prestaties en de kwaliteit te verbeteren, we zijn dankbaar voor alle informatie. We kijken ernaar uit om u binnenkort weer te mogen verwelkomen in ons huis. Met vriendelijke groet, Uw team van het Best Western Victor's Residenz-Hotel Rodenhof

04.09.2017 Emanuele

Nice Hotel in a nice an quiet area. The Overall experience was very good

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again Best wishes Your Best Western Victor's Rodenhof Team

31.08.2017 E uit den B.

very pleasant

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

31.08.2017 Anonymous

very good

Hotel commentary

Thank you for this beautiful praise. We are looking forward to welcome you again. Best wishes Your Best Western Victor's Rodenhof Team

17.08.2017 Patrick De G.

very good excellent price quality a pity that the first night was terrible noice because of wedding party just below the rooms! We didn't know this is advance. And the second night there were 2 bus groups in the hotel ... very busy for breakfast! The last night and morning were very quiet ... that is what we love ... We hope to come back in this hotel. Patrick (Belgium Tourism Press).

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Wishes Your Best Western Victor's Residenz-Hotel Rodenhof Team

25.07.2017 Carin H.

Vett good

Hotel commentary

We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Your Team at the Best Western Victor’s Residenz-Hotel Rodenhof

24.07.2017 De Vriese - V.

a nice hotel with friendly staff again we enjoy our stay and the " Saarland Carte " !! A very good initiative Note : too bad we did not stay with our children on the same corridor ( first room on the 2 floor,second room on the 4 floor ): )

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Victor's Residenz-Hotel Rodenhof

24.07.2017 Anonymous

Need modernisation

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Best Western Victor's Rodenhof

22.07.2017 Ronaldo F.

The only point that it was not satisfactory along my stay in the hotel was the lack of an air conditionary system and also the lack of a fan in my room. The room was very hot and I had to sleep with the window open, thus the noise of the outside, specially the train rail, bothered durring the night.

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Unfortunately in the summer months and especially in this summer we have the disadvantage of not having air-conditioning, we are sorry for this discomfort. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Regards Best Western Victor's Rodenhof Team

16.07.2017 Anonymous

Excellent

Hotel commentary

Solche Feedbacks tun einfach gut :-) Vielen lieben Dank dafür! Wir freuen uns auf ein Wiedersehen Sonnige Grüße aus Saarbrücken Ihr Best Western Victor's Rodenhof Team

12.07.2017 Christophe L.

Good. However Breakfast is not representative of Hotel category. The Saarland Card is a definitiv plus especially for families

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Victor's Residenz-Hotel Rodenhof

25.06.2017 Edwin T.

It was a pleasant stay but in the summer or when the sun shines it is too hot in the room.

Hotel commentary

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Unfortunately in the summer months and especially in this summer we have the disadvantage of not having air-conditioning, we are sorry for this discomfort. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Victor's Residenz-Hotel Rodenhof

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