COVID-19 INFECTION PREVENTION AND CONTROL MEASURES
we are happy to welcome you to our wellness oasis. Your health and safety are our main concern, which is why we would like to take the opportunity to inform you about important details of your next appointment.
Important note: If your spa treatment does not allow you to wear an FFP2 mask or a medical face mask (facial, etc.), we offer you to carry out a Covid-19 rapid test (rapid antigen test) on site - very convenient and without much effort for you.
BEFORE YOUR VISIT
Book your appointment
Please allow enough time to secure your desired date. You can make a reservation conveniently on our website, by telephone +49 681 4102-613 or via e-mail at firstname.lastname@example.org. We kindly ask you to please refrain from drop-in visits at the current moment in order to help us maintain an appropriate and safe number of people on our premises at all times.
Please bring with you
An FFP2 mask or medical face mask. These must be worn in the public areas of the hotel and also in THE SPA. If your spa treatment does not make it possible to wear a mask / face mask, we need a negative Covid-19 rapid test (rapid antigen test) from you. If you do not have an up-to-date one, you can conveniently have it carried out directly with us.
DURING YOUR VISIT
Our staff will greet you with an FFP2 mask / medical face mask and keep it on during the treatment. We also ask you to wear an appropriate mask.
Following government-issued safety regulations, we need to collect your contact information and store it for at least 4 weeks. Corresponding forms which should be filled in by all our patrons will be provided by us.
Hygienic Hand Disinfection
Please use hand sanitizer before and after you visit our spa. For your convenience, we will, of course, hold hand sanitizer ready for your use.
Please strictly maintain a minimum distance of 1,50 metres (5 feet) between yourself and others.
When you contact us to book an appointment, we are happy to inform you about the range of treatments which can currently be carried out in full compliance with statutory provisions.
We would greatly appreciate it if you could pay contactless.
We are more than happy to inform you in more detail about our infection prevention and control measures as well as the changes we have implemented in order to make your visit to our hotel and spa as safe as possible.
Thank you for understanding. We appreciate your patronage and look forward to serving you soon!
- by arrangement